Zagada(TM) is a leading strategy and innovation-consulting firm focused on business development, alliance formation, and innovation in the Caribbean and the U.S marketplace. The Zagada Institute is the research arm of Zagada Markets and is committed to research and applied thought focused on growth, business development and innovation related to Caribbean Basin transformation. The company focuses on quantitative and qualitative outsourcing markets in the Caribbean and in Central America, including nearshoring or near sourcing, contact centers, business process outsourcing.

Zagada offers independent, multi-client and sponsored research services.