Nemertes specializes in analyzing and quantifying the business value of emerging technologies. We select technical and business issues to research based on input from our clients and benchamrks participants.

Our process for each benchmark is based on hundreds of hours of primary research, including detailed conversations with scores of IT executives, as well as vendors and service providers. These IT executives, selected from a network of thousands, share the details of their business and technical concerns with our analysts -- all seasoned executives with decades of personal operational and management experience who can communicate with the IT executives on their level. This peer-to-peer relationship with IT executives gives us unprecedented insight into how emerging technologies are deployed in the real world.

We then compile and quantify the results of this research and from it construct and validate cost models using our unique Total Value of Service Delivery methodology. Each benchmark also highlights areas in which the market is not addressing business needs and provides recommendations and best practices to our constituents based on our industry insight and operational experience.

To provide true business value, research must be customized to a client’s needs. For this reason, we deliver our research primarily in the form of live call and in-person strategic briefings, during which we address specific client concerns and drill down into areas of greatest interest. During these sessions, we provide targeted recommendations, guidance, and specific next steps based on the client’s unique needs, our research findings, and our overall industry experience. As part of our retainer offering, we always provide ongoing support via phone and email.