Grey Consulting

Grey Consulting is a research, advisory and consulting firm focused on the messaging and collaboration market. Through our research model -- which identifies deltas between enterprise drivers and vendor deliverables -- we assist technology vendors as they develop their product and service development roadmaps, sales channel strategies, business and technology partner strategies and market messaging goals.

Coverage areas include:

• Traditional e-mail messaging
• Emerging technologies, such as instant messaging, presence, blogs, podcasts and wikis
• Business "best practices" around issues, such as spam, security, outsourcing, internal service level agreements, compliance management and product selection
• Technology and business market trends

Service offerings include:

• Objective, analytic Whitepapers for Web site postings or use in marketing collateral
• Internal vendor-focused or external customer-focused Workshops
• Webinar and on-stage Presentations
• Interactive, on-site Consulting day(s)

Maurene Caplan Grey is the founder of Grey Consulting. Prior to starting an independent practice, Ms. Grey was Gartner's lead analyst on messaging, calendaring/scheduling and human communications. Earlier, she headed United Parcel Service's worldwide messaging environment. Ms. Grey’s “in the trenches” operational and management experiences and analytic research background allow her to understand what works, what doesn’t and why. With over 20 years of working in the IT space, Ms. Grey is recognized within the vendor community as the subject matter expert in messaging. She has been widely quoted in print and broadcast media, such as the Associated Press, Reuters, Wall Street Journal, New York Times, Forbes and CNN (print and broadcast).

Analyst Blogs

» E-Communications and Community

Address

Kent Lakes,  NY 
USA
 

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